Production/Fabrication & Shipping

Production/Fabrication & Shipping Policy

• Headers, exhaust and intake kits are custom built to order, so the exact shipping date can not be guaranteed. We do our very best to ship as planned. Usually 3 to 4 weeks from the time the order is placed. We absolutely will NOT bump shipping ahead for customers who are in a rush. Orders are processed first come, first serve. We absolutely will NOT accept additional payments to "Bump" an order ahead of other customers who have been waiting. It just isn't fair. We absolutely will NOT up-grade shipping to accommodate "races, shows, etc.". If a customers order is complete and ready to ship, they have the option of paying for faster shipping.
• Fast shipping, highest quality parts and outstanding customer service is almost impossible to offer. Our focus is on two of them: highest quality parts and outstanding customer service. If you want fast shipping we suggest ordering readily available parts from one of several large parts houses on the internet. But be prepared to accept you will most likely sacrifice quality or customer service. Our goal has never and will never be "high volume".
• We are a small shop with many customers so daily/weekly up-dates on "order status" is not possible. We do our best to return every phone call and answer every email and private message from the forums.
• If you do not receive a reply to your email or private message, we are behind. Please be patient and we ask you do not send additional emails or private messages. This just bumps everything else to the bottom and makes it more difficult to respond. If your order has not shipped yet, it isn't ready. We will ship when all parts are available, all fabrication is complete and orders have been reviewed for accuracy. NOTHING else will speed-up shipping. Rather shipping will most likely be delayed further as available time each day is lost with explanations about the reasons your order hasn't shipped yet.
• We do not offer the lowest prices. We do not offer the fastest shipping. We just offer the best products for your car with workmanship above and beyond anything else available. And we provide the best warranty in the industry which directly results in outstanding customer service.
• If a potential customer is not willing to accept the above, we prefer they do not order at this time. Thanks for understanding.